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Whether you are a teacher, a teacher trainer or an ELT manager, this highly relevant session provides a summary of both coaching and mentoring skills, which can be used to help people achieve their language learning goals, professional development objectives, and/or career ambitions.

Download two useful guides on organising observations and watch three short videos by managers from three different centres.

This guide looks at how to promote a positive attitude towards peer observation and a shared sense of collaboration.

In this session Fiona Dunlop explores ways of identifying what motivates the teachers you manage and how to encourage them to take ownership of their CPD in a way that will benefit not only the teacher but the organisation too. The session covers areas such as developmental observation techniques and focussed action research for teachers.

While many teacher and teacher educator development projects take place, their impact is not always fully measured, and when it is, it's often found to be minimal.

Alastair Douglas looks at the effectiveness of observation tasks.

Ana Garcia-Stone discusses the process and benefits of a recent peer observation project.