If there is trust and understanding between the two parties, the negotiation will be much more successful, as will the long-term business relationship between them. In this lesson students start with a quiz which leads into a reading activity. Then they look at language in dialogues and finish with a role play.
Topic: Negotiations and building relationships
Level: Intermediate (B2) and above
Aims:
- To discuss the importance of building relationships in negotiations;
- To teach some useful phrases for a range of relationship-building techniques;
- To analyse an example of relationship-building in practice;
- To provide practice and feedback of the situation of building a relationship in a negotiation.
Plan components
Lesson plan: download
Worksheets: download
By Jeremy Day
The plans and worksheets are downloadable and in pdf format - right click on the attachment and save it on your computer.
Copyright - please read
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Comments
Feedback
Hi Helen
Thanks for your comment and feedback on this lesson.
In exercise 3, learners are asked to match the explanations (a-f) with the relationship-building techniques (1-6). I've taken a look and the answers in the lesson plan are correct - see below:
1. b - finding things in common ('identify and understand them')
2. e - showing an interest ('listen carefully, show we're listening')
3. d - flattery ('say nice things about the other person')
4. a - generosity ('a little genuine kindness goes a long way')
5. f - gratitude ('always make sure you say thank you')
6. c - personal touches ('you are treating the other person as an individual')
Hope that helps and that you and your learners enjoy the lesson!
Cath
TeachingEnglish team
Audio
Hi Patrick
Are you referring to this lesson plan or a course you are taking yourself? If you are looking for lesson plans with audio files, you can do a search to find resources with audio content in our "Teaching Resources" section.
Hope that helps,
Cath
TeachingEnglish team
I did this lesson with some students (professional adults). For the exercise 3 - Where you need to match building techniques with the 'explanations'. We all found this very difficult, and infact not really clear of the matches - even reading the answers we found it difficult to agree on them. Not sure if we did this correctly (exercise 2, matching the questions to the basics was fine - but for part 3 we were wondering if the techniques were supposed to be matched with the questions - the instructions weren't very clear). If you could shed some light on this that would be great!
Regards
Helen